Issue Management
Make sure issues are dealt with fast and by the right people
Transform how production problems are addressed, providing streamlined communications and real-time overviews for efficient issue resolution.
Transforming manufacturing together
Comparison to traditional systems
Supercharge your production with issue management
Using traditional system
- Disorganized ways for addressing production problems
- Lack of visibility on current production issues
- Absence of data about historical issues
Using Workerbase
- Streamlined communications to accelerate issue resolution
- Real time overview of current issues and their status
- Logging of reported issues to enable data driven processes improvements
Enhanced issue reporting with rich media
Customize the reporting of production issues to include rich media like photos, audio, video, ensuring that all relevant information is collected.
Device agnostic
Issues can be raised and managed from any platform, ranging from smartwatches and other mobile devices to Windows PCs.
Kanban board for effective issue management
Enable the visibility needed to keep production running smoothly. Using the kanban board all issues can be digitally assigned, tracked and managed.
Take the next step with automated issue management
In fast-paced production settings, or to avoid the need for manual task assignments by supervisors, employ intelligent workflow automation. With this, the system automatically assigns the right tasks to the right people based on custom business logic.
Escalation and delegation mechanisms to ensure timely resolution
Set up tailored escalation and delegation mechanisms involving the right parties, ensuring that critical issues are resolved fast, minimizing downtimes and preventing stoppages.
Notify the right people
Automatically send notifications to all relevant parties, ensuring that issues are addressed without delay.
Data driven insights for continuous improvement
Automatically log each reported issue to identify bottlenecks and inefficiencies, allowing for data-driven analyses and ongoing process improvements.
Get in touch with us
Ready to dive into Workerbase's Connected Worker platform? Receive a personalized demo tailored to your challenges. Schedule a call now!
- Connect workers with industrial grade smart devices
- Integrate your ERP and MES systems for a holistic view
- Track progress and visualize work as it happens