For: Head of Maintenance · Plant Manager · Reliability Teams
Stop rebuilding the same fix from scratch.
Workerbase connects machine alarms to the right technician, with full fix history attached. Every resolution builds the knowledge base. The same failure stops recurring.
Transforming manufacturing together
The maintenance gap
You have ERP. You have MES. But between the alarm and the repair, there is no system.
Machine fails. Someone has to notice. The nearest person gets sent. Not the certified one. They arrive with no context, call a colleague, hope they remember. The fix gets done. Nothing gets logged. Three weeks later, the same failure. Different shift, same scramble. This is not a training problem. It's a system problem. There is no operational layer connecting the alarm, the right person, the fix history, and the knowledge base. Workerbase is that layer.
For maintenance technicians
Arriving at a machine with no context. No alarm history, no prior repairs, no documentation. Solving the same failure from scratch, every time.
For heads of maintenance
Unplanned downtime discovered when someone walks past a red light. Root causes never captured. OEE data reconstructed after the shift, not collected during it.
For plant managers
Senior technicians retire and take decades of fix knowledge with them. MTTR is long because resolution depends on finding the right person and hoping they remember.
What changes when maintenance has a system
Alarm-triggered work orders: so teams never miss a failure
Machine signal fires → structured task created instantly, routed to the right certified technician. No manual detection, no phone calls, no waiting for someone to walk past the red light.
Skill-based routing: so the right person handles the repair
Tasks go to the certified technician for that machine and failure type, based on skill and location. Not whoever happens to be nearby.
AI fix guidance: so technicians arrive with context, not questions
Alarm history, past repairs, OEM documentation, and AI-generated troubleshooting guidance, all in plain language, at the machine, before they touch anything.
Voice logging: so every repair is captured the moment it happens
Technician speaks the fix. AI structures it into a searchable record. Knowledge base grows every shift. Recurring failures surface as patterns. When an expert retires, their knowledge stays.
Four capabilities. One connected execution loop.
Fault and Breakdown Reporting with Root Cause
Every fault logged at the machine with root cause, fix steps, and history attached. Task created and routed to the right certified technician automatically. AI analyzes alarm history and surfaces the most relevant fix, drawn from OEM documentation and prior repairs. Root cause documented at the point of resolution, not guessed from memory days later.
- Alarm fires → task created instantly. No manual logging, no phone calls.
- Every alarm tracked from detection to close. MTTR measured automatically.
- Root cause captured at resolution, not reconstructed after the fact.
- Live in production at Bosch. Data Insight Agent deployed and running.
How Workerbase works
From alarm to resolution, automatically.
Alarm fires. Task created instantly.
Machine signals trigger automatic work order creation. No manual logging. No waiting for someone to notice the red light.
Customer results
“If something happens, I can request support with a single click — and help arrives immediately. Fewer line downtimes, seven-figure annual savings, confirmed by the board.”
“Within a short time, we had 20 ideas from all areas — maintenance, operators, quality, logistics. The team built a full plant digitalization roadmap; Workerbase is crucial to securing market leadership.”
“We avoided line stops and produced more bikes with the same infrastructure. 35% less downtime, 3,500 additional bikes per year, ROI in under 3 months.”
“If something happens, I can request support with a single click — and help arrives immediately. This significantly reduces downtime and saves time.”
Martin Rosenlöcher
Production Manager, Porsche AG
“The same issues kept happening again and again. We needed an information system that makes it easy to input data into the system, and to provide information to employees.”
Rik van Hees
Manager Continuous Improvement, Royal Dutch Gazelle
What buyers ask before they book a demo
Common questions
Start fixing your execution gaps.
“Workerbase's implementation is easy and fast, allowing us to achieve our return on investment in just 3 months.”
Johan Frinsel, Assembly Manager, Royal Dutch Gazelle